Who we are

Our web address is: https://zenserescuela.org.

We answer to the company name: "ZenSer Escuela Holística" with legal residence in:  

Avenida Francisco Bolognesi 802-A, Barranco, Lima, Peru.

To contact us you can write to us at soporte@zenserescuela.org

Comments

When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string to assist in spam detection.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile image is visible to the public in the context of your comment.

Media

If you upload images to the web, you should avoid uploading images with location data (GPS EXIF) included. Website visitors can download and extract any location data from the images on the website.

Cookies

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don't have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.

When you log in, we will also set several cookies to store your login information and your screen display options. The login cookies last for two days, and the display options cookies last for one year. If you select "Remember Me," your login will last for two weeks. If you log out of your account, the login cookies will be deleted.

If you edit or publish an article an additional cookie will be stored in your browser. This cookie does not include personal data and simply indicates the ID of the article you have just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

This site may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that site.

With whom we share your data

If you request a password reset, your IP address will be included in the reset email.

How long we keep your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognize and approve successive comments automatically, rather than keeping them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their user name). Site administrators can also view and edit that information.

What rights do you have over your data

If you have an account or have left comments on this website, you may request to receive an export file of the personal data we hold about you, including any data you have provided to us. You may also request that we delete any personal data we hold about you. This does not include any data that we are required to retain for administrative, legal or security purposes.

Where we send your data

Visitor comments may be reviewed by an automatic spam detection service.

We collect information from you during the checkout process in our store.

What we collect and store

While you visit our site we will keep track of:

• Products you have viewed: We will use them to, for example, show you the products you have recently viewed.
• Location, IP address and browser type: we will use this for purposes such as estimating taxes and shipping costs.
• Shipping address: we will ask you to provide this so that we can, for example, estimate the shipping cost before you place an order, and send you the order!

We also use cookies to keep track of cart contents as you browse our site.

When you purchase something from us we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit/payment card details and optional additional information such as username and password. We will use this information for purposes such as:

• Send you information about your account and order
• Responding to your requests, including refunds and claims
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we may have, such as tax calculations.
• Improve our store offerings
• Send you promotional messages, if you choose to receive them

If you create an account we will store your name, address, email address and phone number, which we will use for checkout and future orders.

We normally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally obligated to continue to store it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We also store comments or ratings, if you choose to leave them.

Who in our team has access to

Our team members have access to the information you provide. For example, administrators and store managers can access:

• Order information, such as what was purchased, when it was purchased and where it should be shipped, and
• Customer information, such as your name, email address, and billing and shipping information.

Our team members have access to this information to help complete orders, process refunds and support you.

What we share with others

We share information with other suppliers, who help us to deliver our orders and manage services for you; for example: user name and email in case of payment management and for academic purposes.

Payments

We accept payments through PayPal. When processing payments some of your information will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please review the PayPal Privacy Policy for more details.